• Title : Difficult Conversations

  • Author:

  • Ranting:

  • ISBN: 014028852X

  • Format Type: Paperback

  • Number of Pages: 250 pages


Difficult Conversations Description

Whether you re dealing with an under performing employee, disagreeing with your spouse about money or child rearing, negotiating with a difficult client, or simply saying no, or I m sorry, or I love you, we attempt or avoid difficult conversation every day Based on fifteen years of research at the Harvard Negotiation Project, Difficult Conversations walks you through a step by step proven approach to having your toughest conversations with less stress and success You will learn how to start the conversation without defensiveness why what is not said is as important as what is ways of keeping and regaining your balance in the face of attacks and accusations how to decipher the underlying structure of every difficult conversationFilled with examples from everyday life, Difficult Conversations will help you on your job, at home, or out of the world It is a book you will turn to again and again for advice, practical skills, and reassurance..



Difficult Conversations Reviews

thumbnail Title: Difficult Conversations
Author:Douglas Stone
ISBN :014028852X
ranting: 4.5
Reviewer: 672 Reviews
Description: Whether you re dealing with an under performing employee, disagreeing with your spouse about money or child rearing, negotiating with a difficult client, or simply saying no, or I m sorry, or I love y

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